We are tie up with indian postal official contract. so that indian postal work with us a official logistics partner. Every order from visionmaya.com our front office team contact the customers to comform their address and order details. Our internal dispatch team process the order and dispatch to indian postal for delivery the products to customer it seems takes minimum 24 hrs to 3 working days. For bulk orders our front office team call customers and conform with customer preferable goods carrier or lorry service.

Items sold are non-refundable, if any case of postal return, our front office team call the customer and sort out the issues.

In case of damage from logistics we are not liability asper indian postal Rules and regulations applicable for our postal transaction. Product related queries handled by our customer care team in every our products we printed customer care number with contact time and email.